Increase your Income by Honing your Personal Skills and Improving Customer Service

It is safe to say that most people would like to be more valuable and appreciated as well as earn more money. Yet most people are unwilling to improve their performance to do it. They show up at work, perform their basic duties, sometimes only the minimum required, and then go home. This is not a winning combination to increase your value or income. 

We all experience poor customer service frequently. If you provide poor customer service, you are not going to grow your value or income and you are not helping your employer succeed. This also is not a winning combination.

This Pocket Guide was written to help you increase your income by honing your personal skills and improving your customer service skills and your value. There is a catch, though. You must be willing to put forth the effort needed. Are you? It will take hard and persistent work. You can’t just read it and expect a raise. You must earn it! Mark this booklet up, make notes, highlight what is important to you and refer to it frequently. Ask your supervisor for their input on how you can improve. Even if you don’t want to hear it, you need to if you want to improve. Set personal goals with your supervisor's help and then go to work!